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Freemium Research & Intelligence

Mention

Real-time brand and competitor monitoring across web and social

Visit Mention Verified Feb 2026 · Next review scheduled Aug 2026

Mention provides accessible real-time monitoring across social media, news sites, blogs, and forums. The platform sends instant alerts when your brand, competitors, or keywords are mentioned, making it ideal for quick response and social engagement. Built-in collaboration features streamline team communication. While not as analytically deep as enterprise platforms, Mention's simplicity and real-time capabilities make it valuable for smaller teams who want to stay informed without complexity.

For comms teams: small teams needing affordable real-time monitoring.

Best for

  • Small teams needing affordable real-time monitoring
  • Social media managers tracking conversations
  • Startups building brand awareness

Pricing

From £41/month

Free plan available with limitations

Pricing last verified Feb 2026 – check vendor site for current rates.

What works well

  • + Affordable pricing
  • + User-friendly interface
  • + Real-time alerts
  • + Good social coverage

Watch out for

  • - Limited analytical depth
  • - Can pull irrelevant mentions
  • - Short data retention

When to choose this

Choose Mention when you need real-time online monitoring at an accessible price point with straightforward setup for digital and social channels.

Who should look elsewhere

Mention is an entry-level tool and is priced accordingly. If you need broadcast or print monitoring, historical data beyond 24 months, or the analytical depth required for enterprise reporting, you'll outgrow it quickly. It's also not the right fit if you need a journalist database or media outreach tools alongside monitoring. Teams at mid-to-large organisations who need to demonstrate comms ROI to senior stakeholders will find Mention's reporting insufficient and should look at Meltwater or Muck Rack.

Key features

  • Real-time alerts across social and web sources
  • Boolean search with custom queries
  • Sentiment tracking and trend identification
  • Team collaboration and task assignment
  • Competitive monitoring

Governance & data

Data inputs Brand keywords, competitor names, social handles, hashtags to monitor
Model training & controls Check vendor documentation — unverified
Admin, SSO & permissions User roles available; team sharing on paid plans
Audit trail & approvals Mention history and alert exports available
Risk notes Print and broadcast coverage not included; focus is digital and social only

Governance information is based on publicly available vendor documentation. Verify with your vendor before procurement decisions.

Integrations

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Available on

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