Position Register
A standing record of what your organisation has said publicly on the issues that matter, when, where and why, so any new statement can be checked against the old ones before a journalist does it for you.
Keep in mind The register only knows what you paste, so every position and proposed answer needs confirming by the person who owns that position before anyone relies on it.
Version 1.1 · Updated 30 October 2026
What you'll get
The opening of a worked example. Anonymised and shortened; yours will follow your inputs.
Fictional example: the positions, wording and figures below are illustrative.
Organisation: Fernbrook Water, a regional water company
Owner of the register: Head of Corporate Affairs
Review cadence: Quarterly, and on any change
| Issue | Current position | Approved wording | First stated | Last stated | Where | Why we hold it | Changed from | Owner | Status |
|---|---|---|---|---|---|---|---|---|---|
| Storm overflow discharges | Discharges are a legacy design issue; we are investing to reduce them and publish our data | "We publish every discharge within an hour and we are spending [£X] to reduce them by [date]" | Mar 2023 | Aug 2026 | Annual report, website, CEO interviews | Regulator requirement; transparency reduces the trust gap | Pre-2023: "operating within permits", retired after our March 2023 board review of discharge reporting | Director of Environment | Live |
| Executive pay | Bonuses are linked to environmental performance and were reduced in [year] | "No executive bonus was paid for [year]" | Jun 2024 | Jul 2026 | Remuneration report, press statement | Board decision, June 2024 | Pre-2024: no public comment beyond the report | Chair of RemCo | Live |
| Hosepipe restrictions | Restrictions are a last resort and are announced at least [N] days ahead | (none approved; use the position) | Jul 2022 | Jun 2025 | Press releases, customer emails | Customer research on notice periods | No change | Head of Customer | Live |
Entry detail: Storm overflow discharges
What we said before: "We operate within our permits" (2019 to early 2023). Retired after our March 2023 board review because it was accurate and still read as evasive.
Likely challenge: "You said you were within your permits for years. What changed?" Answer: the permits allowed more than the public would…
Next step
The prompt ends with questions for you. Answer them with this, in the same chat.
Here are my answers to your questions: [YOUR ANSWERS] Revise the draft using them. Remove the [Assumed] and [Confirm] marks my answers resolve, keep the rest, and update the questions and checks.
Used in: Best AI tools for crisis communications in 2026 and Best AI tools for public affairs in 2026
Human review checklist
Go deeper
Variations
Check a new draft
Use this when a statement on a registered issue is about to go out.
Instead of building the register, check this draft statement against the register entries I have pasted as source material: [PASTE THE DRAFT STATEMENT]. For each issue the draft touches, report: whether it matches the current position; any line that contradicts, or could be read as contradicting, an earlier statement still in the public domain; any red line it crosses; and any claim that goes further than the approved wording. Quote the register line and the draft line side by side. If the draft touches an issue with no entry, write NO ENTRY for that issue and do not infer a position. Label any wording you suggest as a proposal for the position owner.Reporter call
Use this when a journalist is about to call about an issue in the register.
Instead of the full register, prepare me for a call from [THE JOURNALIST'S OUTLET] about [THE ISSUE], using only the register entry and statements above. Give me: our position in one sentence; the two most likely questions, with proposed answers consistent with the entry; anything we said before that they may quote back, and how to handle it; and one thing I should not say. If the entry has no approved wording or no owner, say so at the top.Full example output
Example output
Anonymised and shortened. Real outputs will vary based on your inputs.
Fictional example: the positions, wording and figures below are illustrative.
Organisation: Fernbrook Water, a regional water company Owner of the register: Head of Corporate Affairs Review cadence: Quarterly, and on any change
| Issue | Current position | Approved wording | First stated | Last stated | Where | Why we hold it | Changed from | Owner | Status |
|---|---|---|---|---|---|---|---|---|---|
| Storm overflow discharges | Discharges are a legacy design issue; we are investing to reduce them and publish our data | ”We publish every discharge within an hour and we are spending [£X] to reduce them by [date]“ | Mar 2023 | Aug 2026 | Annual report, website, CEO interviews | Regulator requirement; transparency reduces the trust gap | Pre-2023: “operating within permits”, retired after our March 2023 board review of discharge reporting | Director of Environment | Live |
| Executive pay | Bonuses are linked to environmental performance and were reduced in [year] | “No executive bonus was paid for [year]“ | Jun 2024 | Jul 2026 | Remuneration report, press statement | Board decision, June 2024 | Pre-2024: no public comment beyond the report | Chair of RemCo | Live |
| Hosepipe restrictions | Restrictions are a last resort and are announced at least [N] days ahead | (none approved; use the position) | Jul 2022 | Jun 2025 | Press releases, customer emails | Customer research on notice periods | No change | Head of Customer | Live |
Entry detail: Storm overflow discharges What we said before: “We operate within our permits” (2019 to early 2023). Retired after our March 2023 board review because it was accurate and still read as evasive. Likely challenge: “You said you were within your permits for years. What changed?” Answer: the permits allowed more than the public would accept; we chose to publish and to invest. Do not defend the old line. What we will not say: Any comparison with other companies’ discharge figures; any completion date not in the business plan.
The template
Register header
Organisation: [Name] Owner of the register: [Role and name] Review cadence: [Quarterly, or after any change of position] Last reviewed: [Date]
The register
| Issue | Current position (one or two sentences) | Approved wording (verbatim, if any) | First stated | Last stated | Where (channels, documents) | Why we hold it | Changed from | Owner | Status |
|---|---|---|---|---|---|---|---|---|---|
| [Issue] | [Position] | [“Quote”] | [Date] | [Date] | [e.g. press release, annual report, CEO LinkedIn] | [Reasoning, evidence, decision reference] | [Earlier position and date, or “no change”] | [Role] | Live / Under review / Retired |
Entry detail (one per issue where the history matters)
Issue: [Name] What we say now: [Position, in the words we would use] What we said before: [Earlier positions, dated, with the change and why] What we will not say: [Red lines, claims we cannot substantiate, words we avoid] Likely challenge: [The question a journalist or critic would put, and the answer] Evidence: [Where the proof points live] Related positions: [Other issues this touches; keep them consistent]
Pre-publication check
Before any statement on a registered issue goes out:
- Read the entry.
- Does the new statement match the current position? If not, is the change deliberate and approved by the owner?
- Does it contradict anything under “What we said before” that is still findable?
- Does it cross a red line?
- Update the entry with the new date and channel once published.
When to use it
What it is
A position register is the institutional memory of a communications function, written down. For each issue that matters, it records the position the organisation currently holds, the wording it has used in public, when and where it said so, why, what changed and who owns it. It exists so that the answer to “what have we said about this before” is quick to find, without an afternoon of searching old releases, and so that a new statement can be checked against the old ones before publication.
By the end you have one document, or one table, that any comms colleague can open before a media call, an executive briefing or a drafting session. It grows one row at a time and is reviewed on a fixed cadence. AI helps in two places: building the first version from your archive, and checking a new draft against the register.
When to use it
Use this template when:
- A reporter asks about something the organisation commented on before you joined
- You are preparing an executive for questions on a live or recurring issue
- A new statement might contradict, or be read as contradicting, an earlier one
- A position has changed and the reasoning needs writing down
- A new comms lead, agency or spokesperson needs the history quickly
- You are building or refreshing your crisis playbook and need the standing lines
Don’t use this template if:
- Your organisation has never taken a public position on anything contested (check before you decide this)
- You need a live issues log rather than a record of positions; that is the Issue Log Tracker
- The register would hold only one issue; a key messages grid is enough
Inputs needed
Before starting, gather:
- A list of the issues: what you are asked about, what you have been criticised on, what your sector is arguing about, what could go wrong
- For each, the most recent public statement and any earlier ones that differ
- The owner of the position (a director or policy lead, for example: whoever decided it)
- Any board or executive decision that set or changed the position
- Your red lines and fixed wording, if they exist
Tips for success
Start with the ten issues you are asked about most.
A short register with well-evidenced entries gets used. One that attempts everything can stall before it is useful.
Keep the old position.
The value is the history. Overwriting a changed position with the new one recreates the problem the register exists to solve.
Write the challenge.
The entry is not finished until it contains the question a critic would ask and the honest answer. That is the part people reach for under pressure.
Put the check in the workflow.
A register nobody consults before publishing is a document. Add “checked against the position register” to the approval tracker for any statement on a registered issue.
Give it to the AI tool you already use.
Once the register exists, pasting the relevant entry into a drafting session, or storing it as standing context where your tools allow, means every draft starts from what the organisation has already said. On Comms With AI, the short form goes in the Standing positions field of your Foundations profile, and Plan and Message Test then check new work against it.
Common pitfalls
Recording what you wish you had said.
The register records what went out. Quote it as published, however it reads now.
Letting comms own the position.
Comms owns the register. The position belongs to whoever decided it. If no one did, that is the finding.
Confusing positions with key messages.
Key messages are what you want to say. Positions are what you have said and will stand behind when challenged. The register holds the second.
Filling gaps by inference.
If the archive does not say why a position was taken, write that it does not. An invented reason will be repeated in a briefing and then in an interview.
Treating the register as public.
It contains reasoning and red lines. Keep it internal, keep the confidential layer separate, and follow your AI Use Policy before pasting entries into any tool.
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