Event 2. The 110m hurdles: crisis statement

Criteria: Judgement (clears the traps: no speculation, no premature admission, emotive angle handled), Empathy and tone (human, not corporate), Usability (could be issued as-is; Q&A anticipates the right questions).

Prompt, pasted verbatim into a fresh chat in every app:

You are the communications lead for Loch Ailsa Smokehouse, a mid-sized Scottish food producer. It is 2.15pm on a Tuesday. The situation:

- This morning a customer posted on social media that their eight-year-old daughter was hospitalised last night with a severe allergic reaction after eating your oak-smoked salmon pâté. The child is recovering. The post is being widely shared.
- Your quality team suspects a labelling error may have omitted a milk-derived ingredient from one production batch, but this is not yet confirmed and the affected batch or batches have not yet been identified.
- Food Standards Scotland has been notified and an investigation is under way. Your legal adviser has instructed that you must not admit fault or liability while the investigation is live.
- Ten minutes ago, a screenshot of an internal email began circulating online. It shows a production supervisor writing three weeks ago: "label checks getting skipped again on the late shift, we need to sort this before it bites us."
- Two journalists have called in the last hour. A statement is needed now.

Your task: produce (1) a public holding statement of no more than 200 words, and (2) a reactive Q&A of exactly five questions you expect from journalists, each with the answer you would give. Nothing else.
